BENEFITS

Why Online Backups?

Tape and CD/DVD based backups are error-prone and time consuming for businesses with limited IT staff. In many cases, routine backups are not performed in a timely manner and are inadequate, simply because they require human intervention. With online backups, your critical business data is backed up correctly and completely in a timely fashion, and is always available.

Why "Managed" Online Backups?

The majority of online backup products are designed for backing up personal or non-critical business data. The end user (You) is responsible to setup and maintain a backup schedule and sift through backup logs to ensure the data is backed up correctly. The end user is responsible to ensure all the correct files are backed up, ensure the backups are actually running successfully, and ensure proper encryption is applied; Otherwise their data could be at risk.

Managed Backup from Critizal allows you to focus on your business, not your backups. With managed backup services from Critizal, we take on the responsibility of maintaining a consistent, error-free backup of your data. We manage the entire online backup process from installation and configuration, to daily monitoring of log files to ensure error-free backups. In the event of data loss, we can assist in restoring the lost data, allowing you to get up and running quicker.

What is data replication, and why is it so important?

Data replication is the process of creating a precise duplicate copy of data on a secondary server or data array for the purpose of improving data reliability, increasing data availability, and fault-tolerance. Data replication for backups is a vital requirement, as it creates duplicate copies of your data on an independent secured remote data storage array, minimizing the chances of data loss from data corruption or disaster.

At Critizal, data replication is a very important aspect of our overall data protection plan. When data is stored at Critizal, it is first stored on our primary storage array. Additionally, it is replicated onto two additional unique storage arrays, one in the primary data center, and the other in a secondary data center. This means at any given point in time, Critizal has three independent copies of your data that can be used to restore your files. In the event that one of the data arrays fail, there are still two copies online and ready to backup your data and/or restore your files.

Critizal Data Center Replication

Critizal Data Protection Management

Simple to use Interface			Bandwidth Control
Complete System Backup			Centralized web management console
Enhanced Data Retention			Comprehensive Online / Email Reports
Network Drive Support			Auto-upgrade of client software
Open / Locked File Support			Real-Time Restoration of files from Anywhere
Multiple Backup Sets			Web-Based File Restore
Automatic/Scheduled Backup			Full / Incremental / Differential Backups
File Compression			Can handle very large backup Tasks (500+GB)
Delta Packet Technology			Software License Included Free of Charge

Some of the Benefits of Critizal Managed Backups:

Fully Managed Services

	100% Managed Online Backup Service to ensure your data is always protected and available
	Ensure Encryption is setup correctly and is functional
	EncryptProtect Managed Password Service Included
	Ensure essential folders are selected correctly and are being backed up completely and consistently
	Ensure any Database or Specialized Agent (MS SQL, MySQL, Exchange, Oracle, Lotus) is setup correctly and application data is being backed up completely and correctly
	Daily review of every backup report to ensure backups performed correctly
	Daily review of missed backup reports - All missed backups are investigated
	Rapid Disaster Recovery and Restore response

All Service Plans offer

	Medical Grade Online Backup Services
	Fully Redundant Enterprise Level Infrastructure
	256 Bit AES Data Encryption along with 1024 Bit RSA public key SSL Transfer encryption ensures your data is protected from your location to ours
	Triple redundant Data Arrays using RAID 60 Technology
	Unlimited Data Retention Capabilities
	Two Geographically Diverse Data Centers
	Multi-homed Internet Backbone with BGP-4 Routing
	Secure Data Replication VIA Encrypted Private Fiber between data centers
	Additional Local Backup and Restore for added convenience
	No Hardware to purchase or install
	Software is provided free of charge with all subscriptions
	Servers are monitored 24x7x365

* additional service charge may apply