Privacy Policy Introduction
Critizal respects your right to privacy. We will only collect and utilize personal data and personal information in the following manner.

Collection of Personal Information
Critizal only collects personal information that you voluntarily provide to us. This information may be collected through e-mail correspondence, telephone conversations, fax or letter correspondence, or filling out forms on our website. Again, this information is only collected voluntarily when you provide us with personal information about yourself or your individual customers for the purposes of doing business with us. The type and accuracy of the information collected depends on what you provide to us.

All information you provide us with is, of course, optional. However, we are better able to effectively serve your needs by having been provided with certain types of information about you and/or your individual customers (such as contact information, business genre, etc.). Should it turn out to be insufficient for us to initiate or maintain an ordinary business relationship, then this may of course jeopardize our ability to conduct business together.

Use by Critizal of Personal Information
Some sections of the Critizal website ask users to provide contact and demographic information. We use customer contact information to send the end user information about our company and to contact the visitor when necessary. Users may opt-out of receiving future mailings. See the choice/opt-out section below. Demographic and profile data is also collected at our site through the use of "cookies". We use this data to tailor the visitor's experience, showing them content that we think they might be interested in, and displaying the content according to their preferences. We may also use your IP address to help diagnose problems with our server, and to administer the Critizal website. All personal information is used by Critizal only and for the purpose of servicing our customers' needs. We do not share or sell this information to third parties.

Disclosure of Personal Information
WE DO NOT disclose, reveal, share or otherwise disseminate any personally identifiable details about you or any end user customers to any third parties except in the following limited circumstances: (a) if required to do so by law, (b) if permitted under the governing law of Ontario (or if you are located in another jurisdiction, with the privacy laws in force in such jurisdiction), or (c) with the prior permission of you or the applicable end user customer.

How do we protect your information?
When information you provide arrives on our server, it is protected behind a firewall that allows only authorized users to access it. Personal information provided to us via another medium is protected by the standard safeguards Critizal has in place to protect confidential information.

Accessing Information
Critizal maintains the accuracy of any personal information collected based on your willingness to provide it, and the corresponding accuracy of the information you provide to us. You may access any of your own personal information by providing us with a written request.

Use of "Cookies"
We use "cookies" to customize the information that we present to you. A cookie is a small text file that does not personally identify users, although it does identify a user's computer. Cookies do not pose a threat to your computer and they do not contain viruses. Most web browsers automatically accept cookies, but you can change this feature in your browser although certain customization features of the site will not be available to you.

Choice/Opt Out
The Critizal website provides users the opportunity to opt-out of receiving communications from Critizal at the time we request information from the visitor. We also give users the following e-mail option for removing their information from our database to not receive future communications or to no longer receive our service.

Links
Critizal may offer links to other website's from our website. Please be aware that we neither support nor necessarily endorse any of the products, services or opinions contained on such other sites. Should you visit any of these sites, we recommend you familiarize yourself with their respective privacy policies, as they may differ from ours.

How can you stay current with any changes in our privacy policy?
Policies and rules relating to the Internet are evolving quickly. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

Questions and Dispute Resolution
Should you have any problems, concerns or questions regarding this policy or the information collected, please contact our privacy compliance officer indicated below and we will be happy to provide a timely response.